jihost Casino — Privacy Policy

1 Overview & Scope

This Privacy Policy applies to all personal information collected, stored, used, and disclosed by jihost in connection with the operation of the jihost online casino and sports betting platform, accessible at jihost.cam. It covers all registered players, prospective players, visitors to the jihost website, and any individual whose personal data jihost processes in the course of its business operations in the Philippines.

jihost is committed to compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and all issuances of the National Privacy Commission (NPC). Where jihost processes data of individuals in other jurisdictions, it applies equivalent standards of protection appropriate to those jurisdictions.

By registering for a jihost account, making a deposit, or otherwise using the jihost platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree to this policy, you must not use the jihost platform.

2 Data Controller Details

For the purposes of the Data Privacy Act of 2012 and its IRR, the data controller responsible for your personal information is:

jihost has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. The DPO is responsible for overseeing jihost's compliance with applicable privacy laws, managing data subject requests, and coordinating with the National Privacy Commission where required.

3 Personal Data We Collect

The categories of personal data that jihost collects and processes include the following:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — 21+ requirement)
• Gender
• Nationality and country of residence
• Philippine mobile number and email address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine ID documents (SSS ID, UMID, PhilHealth, Philippine Passport, Driver's License, Voter's ID, PhilSys National ID)
• Selfie or live photograph for facial verification where required
• Proof of address documentation where applicable

3.3 Financial Data

• GCash mobile number and account reference
• Maya account reference
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) for withdrawal processing
• Transaction history: deposits, withdrawals, wager amounts, winnings

3.4 Gaming & Behavioral Data

• Games played, bet amounts, session durations, and win/loss history
• Bonus usage and promotion participation records
• Responsible gaming tool settings (deposit limits, session controls, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser version
• Mobile network operator (e.g., Globe, Smart, DITO)
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 8)

3.6 Communications Data

• Live chat transcripts with jihost customer support
• Email correspondence with jihost
• Feedback, survey responses, and complaint records

4 How We Collect Your Data

jihost collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in any jihost promotion
• Automatically — through cookies, web beacons, and server logs when you access the jihost website or use the platform
• From third-party payment providers — GCash, Maya, BPI, BDO, and Metrobank may share transaction confirmation data with jihost necessary to process your deposits and withdrawals
• From identity verification service providers — where jihost uses third-party KYC verification tools to cross-reference government ID data
• From fraud prevention and AML monitoring services — as required by Philippine anti-money laundering law (R.A. 9160 as amended)

5 How We Use Your Data

jihost uses your personal data only for the purposes for which it was collected. The primary purposes of our data processing activities are as follows:

jihost does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except as strictly required by AML monitoring obligations. Where automated processing is used for fraud or AML screening, you have the right to request human review of any decision that materially affects your account.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, jihost processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the player account agreement — including account creation, payment processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR regulatory requirements, Philippine AML law (R.A. 9160), and lawful orders from Philippine government authorities including the NPC, PAGCOR, and AMLC.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications, where you have provided clear, informed, and freely given consent. You may withdraw this consent at any time by contacting jihost support or updating your account notification preferences.

7 Data Sharing & Disclosure

jihost does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. jihost may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment service providers — GCash (GXI), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other Philippine banks — for deposit and withdrawal processing
• Game software providers — Pragmatic Play, Evolution Gaming, PG Soft, and similar licensed game providers — for game delivery and session management
• KYC and identity verification providers — for cross-referencing government ID documents during account verification
• Fraud prevention and AML compliance services — as required under R.A. 9160 (Anti-Money Laundering Act as amended)
• Cloud hosting and IT infrastructure providers — who store and process data solely on jihost's instructions and under binding data processing agreements
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, where disclosure is required by law or lawful order

All third-party service providers with access to personal data are contractually bound to process such data only for the specified purpose, maintain appropriate security standards, and comply with the Data Privacy Act of 2012.

8 Cookies & Tracking Technologies

jihost uses cookies and similar tracking technologies to operate the platform, improve performance, maintain session security, and analyze usage patterns. The types of cookies we use are:

• Essential cookies: Required for the platform to function — including session authentication tokens, CSRF protection cookies, and load balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymized data on how players interact with the jihost platform — such as which games are most popular and how long sessions last. This data is used solely for internal platform improvement.
• Security cookies: Help detect and prevent fraudulent login attempts, multi-accounting, and other security threats.

jihost does not use third-party advertising cookies or share behavioral data with advertising networks. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your jihost account.

9 Data Retention

jihost retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Active account data: Retained for the duration of your account plus five (5) years following closure, as required by PAGCOR and Philippine AML regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, or longer if required by an active regulatory investigation or legal proceeding.
• Transaction records: Retained for ten (10) years in compliance with the Anti-Money Laundering Act (R.A. 9160 as amended) and its implementing regulations.
• Customer support communications: Retained for three (3) years following the resolution of the relevant interaction.
• Analytics and behavioral data: Aggregated and anonymized within twelve (12) months of collection; anonymized data may be retained indefinitely.
• Marketing consent records: Retained until consent is withdrawn, plus three (3) years as proof of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC guidelines on data disposal.

10 Data Security

jihost implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jihost platform
• Encrypted storage of passwords using industry-standard hashing algorithms (bcrypt) — jihost staff cannot view your password in plain text
• Encrypted storage of sensitive financial and identity data at rest
• Two-factor authentication (2FA) available for all jihost accounts
• Regular security audits and penetration testing by independent third-party security professionals
• Strict access controls ensuring jihost staff access personal data only on a need-to-know basis, with all access logged and audited
• Incident response procedures compliant with NPC data breach notification requirements (72-hour reporting window for qualifying breaches)

11 Your Rights Under R.A. 10173

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jihost:

• Right to be Informed: The right to know whether jihost holds personal data about you and to receive clear information about how it is used — as provided by this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jihost holds about you, along with information about the purposes of processing and categories of data involved.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your jihost account settings.
• Right to Erasure or Blocking: The right to request deletion or blocking of personal data where processing is no longer necessary, consent has been withdrawn, or data has been unlawfully processed — subject to jihost's legal retention obligations under PAGCOR and AML regulations.
• Right to Object: The right to object to processing of your personal data for direct marketing or where processing is based on legitimate interests, unless jihost demonstrates compelling legitimate grounds that override your rights.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contractual necessity.
• Right to Damages: The right to claim compensation for actual damages suffered as a result of jihost's violation of the Data Privacy Act of 2012.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jihost has violated your data privacy rights.

To exercise any of these rights, contact jihost's Data Protection Officer at [email protected]. jihost will respond to verified data subject requests within thirty (30) calendar days of receipt. Identity verification may be required before processing your request to protect against unauthorized access to account data.

12 Children's Privacy

The jihost platform is strictly for adults aged 21 years and older, in accordance with PAGCOR regulations governing casino-style gambling in the Philippines. jihost does not knowingly collect personal data from any individual under the age of 21.

If jihost becomes aware that personal data has been collected from a person under 21 years of age — whether through underage registration or other means — that account will be immediately suspended, all funds held will be returned via the verified payment method, and all personal data associated with the account will be permanently deleted, except where retention is required to satisfy regulatory reporting obligations.

If you believe a person under 21 has registered on jihost, please notify us immediately at [email protected].

13 Cross-Border Data Transfers

Certain third-party service providers engaged by jihost — including game software providers (e.g., Evolution Gaming, Pragmatic Play) and cloud infrastructure providers — may process personal data in data centers located outside the Philippines.

Where personal data is transferred outside the Philippines, jihost ensures that adequate safeguards are in place, including: binding contractual clauses that require the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012; or transfers to jurisdictions that the NPC has recognized as providing adequate levels of protection.

jihost does not transfer personal data to countries that lack adequate data protection frameworks without appropriate safeguards and, where required, NPC notification. By using the jihost platform, you acknowledge that your personal data may be processed in this manner for the purposes described in this policy.

14 Amendments to This Policy

jihost reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance from the NPC or PAGCOR. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are material — meaning they significantly affect how your personal data is used or your rights as a data subject — jihost will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect. Non-material updates (such as clarifications of existing practices) may take effect immediately upon publication.

The current version of this Privacy Policy is always available at jihost.cam/privacy-policy. Continued use of the jihost platform after the effective date of any amendment constitutes your acceptance of the updated policy.

15 Contact & Data Protection Officer

For any questions, concerns, or requests related to this Privacy Policy or jihost's data processing practices, please contact our Data Protection Officer:

You may also update your communication preferences, manage consent settings, or submit a data access request directly through your jihost account settings after logging in.